TrackStat launches AI receptionist Jaz for chiropractic and PT clinics

By AI, Created 11:47 AM UTC, May 20, 2026, /AGP/ – TrackStat has introduced Jaz, an AI receptionist that plugs into chiropractic and physical therapy EHR systems to answer calls, handle patient questions and book appointments inside existing workflows. The launch targets missed-call revenue loss and front-desk overload for clinics that want automation without adding another disconnected tool.

Why it matters: - Chiropractic and physical therapy clinics lose patients when missed calls go unreturned. - Front-desk teams also spend time on routine scheduling instead of in-office patients. - Jaz is built to handle those tasks around the clock inside the clinic’s existing workflow. - The product is aimed at practices that want automation without double data entry, sync errors or added staffing costs.

What happened: - TrackStat launched Jaz, an AI receptionist for chiropractic and physical therapy practices. - Jaz integrates directly with chiropractic and physical therapy electronic health record systems. - The tool captures missed calls, answers patient questions and schedules appointments without staff involvement. - Naota Hashimoto, D.C., TrackStat founder and a former chiropractor, said Jaz schedules patients the way a front desk would using information already in the system.

The details: - Jaz uses retrieval-augmented generation, pulling from a practice’s approved knowledge base and live EHR data. - The system books and reschedules appointments according to each office’s scheduling rules. - TrackStat says Jaz works like an in-office staff member rather than an external calendar workaround. - Supported platforms include ChiroTouch, Prompt, Jane App, Genesis, ClinicMind, IntakeQ and HighLevel. - TrackStat says direct EHR connectivity helps clinics avoid duplicate entry and sync errors. - TrackStat positions Jaz as part of a broader platform that also covers appointment reminders, patient reactivation, online scheduling, review management, intake forms, practice analytics and staff workflow automation. - The company says the platform can reduce the overhead of managing multiple vendor subscriptions. - TrackStat serves chiropractic and physical therapy clinics across the U.S., including solo practices, husband-and-wife practices, multi-location groups and multi-disciplinary groups. - The company says it has a concentration of customers in Tennessee, Florida, Texas, California, North Carolina, Georgia, Maryland, Pennsylvania and nearby states. - Chiropractors and clinic owners can watch a product demonstration at the full demo page.

Between the lines: - The launch reflects a push toward workflow-native AI tools instead of standalone chatbots. - Jaz’s appeal is not just answering questions, but completing the appointment action inside the record system. - The product also signals that patient communication is increasingly being tied to revenue retention and staffing efficiency.

What’s next: - TrackStat is using the launch to drive product demos and clinic adoption. - Clinics evaluating front-desk coverage and after-hours handling now have another automation option to compare against traditional staffing or outsourced answering services. - TrackStat is likely to position Jaz within its existing automation suite as a broader platform sale rather than a single-feature tool.

The bottom line: - TrackStat is betting that integrated AI reception, not generic call handling, is the faster path to fewer missed patients and less front-desk strain.